Dear MUNI,
rsdio 
I can't even bring myself to be gentle with this letter. We're through, you and I. Kaput. Done. I'm sorry it had to be this way, but I just can't stay with you any longer and still respect myself.
I could put up with your infrequent schedules. Those pissy bus drivers who assume hostility, when I'm just minding my own business, or maybe a little confused at first about how your system works -- I could let that slide. Even the obnoxious, dirty, loud, dangerous clientele you attract could have been overlooked, and we could have made this work.
No. You have simply lied to me for the last time.
There I stand at the bus stop, waiting for you. You should be there, at seven-thirty, and you should take me over to BART, that cute little subway that's trying so hard. Your sign on the bus stop counts down the minutes for me; 6 min; 5 min; 4 min. My phone shows me that you're on your way, 3 minutes, 2 minutes, 1 minute. Then you're "arriving"!!! My phone, your sign at the stop, "ARRIVING!" Sweet release from this insipid waiting!
And then... minutes go by. Nothing. No bus. I turn to the sign, its yellow dots sputtering out a broken... 12 min. To my phone, waiting for AT&T to squirt that trickle of HTTP down to me... 11 minutes.
And that's it. You string me along all this time, I could have walked a bit, or called a cab, but I had faith in you. I wanted to believe that you would come for me. I wanted to give you the benefit of the doubt, and trust you when you said you would come. But I can't do it anymore, you've lied to me for the last time.
I know... I hear your whine, and the twang of your power cables outside my bedroom window. None of this will heal the way I feel, at least not now. I will find myself in the arms of cabs, of BART, of my bicycle, of my car -- for now until... who can say. Yes, those cabs are rude, never stopping, driving crazy. Yes, BART is flailing about, going to bed too early. Yes, the bike lanes of this city are more a theory than a practice. Yes, driving and parking are expensive and difficult.
But that's it: no more lies.
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